FAQs

• Why choose ISTAR?

  ISTAR provides a secure and user-friendly platform for listing properties online. We connect private property owners with property seekers, enabling them to find their ideal properties for personal or business purposes. Our services include various perks aimed at ensuring convenience and ease of occupancy for both renters and landlords.

• In which areas of Iloilo City does ISTAR offer services?

  ISTAR offers services in various areas within Iloilo City, including:

  1)   Jaro

  2)  Mandurriao

  3)  City proper

  4)  Lapaz

  5)  Lapuz

  6)  Molo

  7)  Villa

• What kinds of properties are listed on our website?

  Our website features a diverse range of properties available for rent or lease. We list the following property types:

  1)  Apartments

  2)  Boarding Houses

  3)  Condominiums

  4)  Townhouses

  5)  Commercial Spaces

  6)  Lots for Rent

  7)  Hotel Rooms

  8)  Houses for Rent

  This comprehensive selection ensures that property seekers can find the property type that best suits their specific requirements.

• How do I search for a property?

  Searching for a property on our website is a simple process. Here's a step-by-step guide:

   

  Step 1:    Use the filters: Start by using the filters provided on our website. Choose the property type from various selections available in the drop-down button. You can also enter your preferred location, although this is optional. Additionally, you have the option to select a price range that fits within your minimum and maximum budget.

  Step 2:    Click on the "Search" button to initiate the search based on your selected filters.

  Step 3:    Browse the search results and click on any property to access more information.

  Step 4:    If you wish to inquire about a property, fill in the required details to send an inquiry via email. Alternatively, you can click the messenger icon to contact us via Facebook Messenger.

   

  Following these steps will help you efficiently search for properties that match your preferences. If you have any further questions or need assistance, please don't hesitate to reach out.

• I have questions about the property. Whom should I contact?

  Our dedicated agents are available to assist you with any questions or concerns you may have regarding the properties. You can contact us through the following channels:

   

  Email: istar.realty2022@gmail.com

  Facebook: @istariloilo

  Message or Call: 0977 728 6421 / 0981 768 0313

   

  Our team is available from Monday to Friday, 9:00 am to 6:00 pm, to provide you with the necessary support and information.

  Please don't hesitate to reach out to us using any of the provided contact methods. We are here to assist you.

• I wanted to see the property; can I arrange a schedule for a visit?

  Absolutely! We understand the importance of visiting a property before making a decision. You can easily arrange a schedule for a property visit by following these steps:

   

  Step 1:   Contact our team through any of the following channels:

  Email: istar.realty2022@gmail.com

  Facebook: @istariloilo

  Message or Call: 09777286421 / 09632994753

  Step 2:   Inform our team about your interest in visiting a specific property. Provide them with the necessary details, such as the property name or reference number.

  Step 3:   Our agents will coordinate with you to schedule a convenient date and time for the property visit.

   

  We highly encourage property visits as they allow you to explore the property firsthand and address any questions or concerns you may have. Our team is here to assist you in arranging a visit and ensuring a smooth experience.

• I want to rent/lease a property, what should I do?

  Renting/leasing a property with us is a straightforward process. Here's what you need to do:

   

  Step 1:    Schedule an appointment for a property visit by contacting us through one of the following methods: E-mail, Facebook, SMS, or phone call. We will arrange a suitable time for you to visit the property and explore it in person.

  Step 2:    Once you've found the property you wish to rent/lease, we will proceed with the agreement and contract signing. Our team will guide you through the necessary paperwork and ensure that all terms and conditions are clearly defined.

  Step 3:    After the agreement and contract signing, you can start moving to your new place! We will assist you throughout the moving process and provide any necessary support to ensure a smooth transition.

   

  Renting/leasing a property is an exciting step, and our team is dedicated to making the process as seamless as possible for you.

• I’m concerned about my personal information. Is it safe to include account information on applications?

  We prioritize the safety and security of your personal information. When it comes to applications, property management agents typically require contact information to run a credit check. However, it's important to note that actual bank or credit card account numbers are not required.

   

  Rest assured that we handle your personal information with the utmost care and follow industry-standard security measures. We take privacy seriously and only collect information necessary for the application process. Our policies adhere to data protection regulations to safeguard your sensitive information.

   

  If you have any specific concerns or questions regarding the handling of personal information, please feel free to reach out to us directly. We are committed to ensuring your privacy throughout the application process.

• Can I add my property in ISTAR? How do I register my property?

  Yes, you can add your property to ISTAR's listings. To register your property, please contact us, and our dedicated agent will assist you with the registration process. We are currently working on updating the registration pages on our website for your convenience.

   

  By reaching out to our team, you can provide the necessary details about your property, such as its location, type, and other relevant information. Our agent will guide you through the registration process and ensure that your property is added to our platform.

   

  We appreciate your interest in listing your property with ISTAR, and we look forward to assisting you in the registration process.

   

  If you have any further questions or need more information, please don't hesitate to reach out.